Terms of Service

1. Acceptance of Terms

Workaaholic ("Company," "we," "us," or "our") provides a platform that connects skilled craftsmen with clients seeking services (the "Service"). By accessing or using our website, mobile application, or services, you ("User," "you," or "your") agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, you may not access or use our Services. These terms constitute a legally binding agreement between you and Workaaholic.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from receiving our Services under applicable laws
• Provide accurate and complete registration information
• Maintain the security of your account credentials

Business entities must have the authority to bind the entity to these terms. By registering, you represent and warrant that you meet all eligibility requirements.

3. Account Registration

3.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately of any unauthorized use of your account
• Take responsibility for all activities that occur under your account

3.2 Account Types

We offer two primary account types:

• Client Accounts: For individuals or businesses seeking services
• Craftsman Accounts: For verified service providers offering services

Craftsmen must undergo our verification process, which may include background checks, license verification, and insurance confirmation.

4. Services Description

4.1 Platform Services

Workaaholic provides a technology platform that enables connections between Clients and Craftsmen. We are not a party to any agreements between Clients and Craftsmen, nor are we an employer of Craftsmen.

4.2 Service Bookings

When you book a service through our platform:

• You enter into a direct contract with the Craftsman
• Workaaholic facilitates the connection but is not responsible for the service quality
• All service agreements are between Client and Craftsman
• We provide dispute resolution services as outlined in Section 13

4.3 Service Limitations

We do not guarantee:

• The availability of specific Craftsmen
• The quality or outcome of services provided
• Specific response times from Craftsmen
• Continuous, uninterrupted access to our Services

5. User Responsibilities

5.1 Client Responsibilities

As a Client, you agree to:

• Provide accurate information about service requirements
• Provide a safe working environment for Craftsmen
• Pay for services rendered in accordance with agreed terms
• Communicate clearly and respectfully with Craftsmen
• Provide necessary access to your property

5.2 Craftsman Responsibilities

As a Craftsman, you agree to:

• Provide services with reasonable skill and care
• Maintain all required licenses, insurance, and certifications
• Comply with all applicable laws and regulations
• Provide accurate quotes and honor agreed pricing
• Respond to service requests in a timely manner
• Maintain professional conduct at all times

5.3 Prohibited Activities

You may not:

• Use our Services for any illegal purpose
• Harass, abuse, or harm another person
• Attempt to circumvent our payment system
• Submit false or misleading information
• Interfere with or disrupt our Services
• Use automated systems to access our Services
• Infringe upon intellectual property rights

6. Payments and Fees

6.1 Service Fees

Workaaholic charges the following fees:

• Clients: No platform fees for booking services
• Craftsmen: 15% service fee on completed jobs
• Premium Craftsmen: Reduced 10% fee with monthly subscription

6.2 Payment Processing

All payments are processed through our secure payment system. We use industry-standard encryption and comply with PCI DSS requirements.

6.3 Refunds and Cancellations

Refund and cancellation policies vary by Craftsman and are displayed on their profile. Workaaholic may facilitate dispute resolution but does not guarantee refunds.

6.4 Taxes

Users are responsible for all applicable taxes related to transactions conducted through our platform.

7. Intellectual Property

7.1 Our Intellectual Property

All rights, title, and interest in our Services, including all intellectual property rights, are and will remain the exclusive property of Workaaholic.

7.2 User Content

By submitting content to our platform, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with our Services.

7.3 Trademarks

"Workaaholic" and our logos are trademarks of Workaaholic. You may not use these marks without our prior written permission.

8. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you agree to our collection and use of personal data as described in our Privacy Policy.

9. Termination

9.1 By You

You may terminate your account at any time by contacting us or through your account settings.

9.2 By Us

We may suspend or terminate your access to our Services if you violate these terms or for any other reason at our discretion.

9.3 Effect of Termination

Upon termination, your right to use our Services will immediately cease. Provisions that by their nature should survive termination will survive.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORKAAHOLIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
• ANY CONTENT OBTAINED FROM THE SERVICES
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

12. Indemnification

You agree to indemnify and hold harmless Workaaholic and its officers, directors, employees, and agents from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:

• Your access to or use of our Services
• Your violation of these Terms
• Your interaction with any User
• Your provision of services as a Craftsman

13. Dispute Resolution

13.1 Informal Resolution

We encourage you to contact us first to resolve any disputes informally.

13.2 Binding Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

13.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

15. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you through our Services or by other means. Your continued use of our Services after such notification constitutes your acceptance of the revised Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at: